Making Headway

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“Must have Good Listening Skills”
What does that mean anyway?

We’ve all seen job adverts with role descriptions that say “must have good listening skills” or “must have good presentation skills” or “must have good negotiating skills”.

The list goes on… “must have good process mapping skills”, “must be good with people”, but what does ‘good’ mean? Does it mean ‘not bad’? Top quartile? Better than average? How do you even determine that?

Claiming that “I’m a good listener” is like saying, “I’m a good driver”.
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